Privacy Policy
NuvoPulse is committed to handling personal data responsibly. This policy explains what data we collect, how we use it, and who may receive it in order to operate the platform.
1. Information we collect
Account and profile data
We collect the information needed to create and manage accounts, such as email address, display name, preferred language, and workspace membership.
Session data
When you create or join a session, we store data such as session codes, session roles, responses, comments, decisions, action items, and live presentation activity.
Media and imported content
If your plan allows it, we may store uploaded images, quiz banks, surveys, and other content that you add to your activities.
2. How we use data
Operating the service
We use your data to authenticate users, manage workspaces, synchronize live sessions, render results, and support collaboration, billing, and support workflows.
Security and abuse prevention
We also use certain data to enforce plan limits, detect abuse, secure accounts, and investigate reports or support requests.
3. Data retention
Workspace and session data
Activities, sessions, and results remain available until they are deleted by the user, removed with the workspace, or retained longer for legal, billing, or technical reasons.
Media
Uploaded images and similar media remain available while they are kept in the workspace, subject to storage limits and applicable deletion rules.
Support and audit data
We may keep technical logs and support messages for a reasonable period in order to resolve incidents, meet legal obligations, and protect the platform.
5. Your rights
Access, correction, and deletion
You may request access to certain data, correct inaccurate information, update your profile, or request deletion of your account, subject to applicable retention obligations.
Contact
For privacy questions or rights requests, contact us through the Help Centre or at support@nuvopulse.app.
This document was last updated on May 11, 2026. Questions? Contact us at support@nuvopulse.app