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Help Centre

Quick guides for workspace owners, creators, presenters, and participants. Browse by topic or search for a question.

Getting Started

Understand NuvoPulse and launch your first flow.

NuvoPulse is a live presentation platform that helps you build structured activities, run interactive sessions, collect responses, and turn that input into results, decisions, and follow-up actions.

You can create three activity types: presentations, live quizzes, and surveys. Each one is designed for live audience participation, presenter control, and useful session results.

Yes, workspace owners, creators, and presenters need an account. Participants do not need an account to join a session; they use a code or link from their phone.

After sign-up, you can create your workspace, review any trial limits that apply, start from sample activities, or build your first presentation, quiz, or survey.

Yes. If someone invites you, open the invitation link, sign in or create an account with the invited email, and then accept the invitation. Current invitations add members as creators.

No. NuvoPulse also works for classrooms, training, workshops, webinars, and live events where you want to present clearly, ask better questions, and keep the outcomes.

Yes. NuvoPulse works well for both. In an online meeting, you can share Audience View over Zoom, Google Meet, or Microsoft Teams while participants respond from their phones. In an in-person meeting, NuvoPulse works well on a projector or shared screen so people in the room can participate live.

No. NuvoPulse is not designed to replace PowerPoint, Keynote, or Zoom. It is designed to make meetings and presentations more interactive by adding live participation, feedback, Q&A, decisions, and action items. NuvoPulse also provides simple structured slides, so you can run a full session in one tool when you do not need a traditional slide deck.

Because it is often easier to keep content and interaction in the same place. NuvoPulse slides are not trying to match the full design freedom of PowerPoint or Keynote. They are intentionally lightweight and structured so presenters can explain clearly and then collect useful input from the room.

Activities and Studio

Create presentations, quizzes, and surveys without starting from a blank canvas.

Studio is where you prepare activities. You create presentations, live quizzes, or surveys with structured forms, slide formats, and themes instead of designing every page as a freeform canvas.

Yes. You can use sample activities during onboarding or choose sample content when creating a new presentation, quiz, or survey.

Yes, if your plan allows uploads. Images can be optimized to WebP, stored in the workspace image library, and reused in slide forms. Trial workspaces cannot upload images.

A Markdown slide lets you format content quickly with headings, bullet points, links, emphasis, and simple structure without designing a complex layout. It is useful when you want to prepare content fast while still keeping the slide readable and clean.

An Embed slide lets you show trusted embedded content such as YouTube, Vimeo, Loom, or NuvoDemo inside NuvoPulse. It is useful when part of your presentation already exists elsewhere and you want to bring it into the live session without switching tools.

NuvoDemo helps presenters explain a product, process, or step-by-step journey more clearly. Instead of switching tabs and trying to talk through a live product, you can show a guided demo inside NuvoPulse and keep the audience focused. It is especially useful for onboarding, product walkthroughs, training, and explaining workflows where visual sequence matters.

NuvoDemo helps presenters explain flows step by step, keep the audience focused on the right part of the process, avoid awkward live-navigation mistakes, and make product walkthroughs easier to follow. Combined with NuvoPulse questions and feedback, it helps bring explanation, demo, and interaction into one session.

No. The current privacy model is creator-private by default. Each member only sees the presentations, quizzes, surveys, and images they created themselves unless explicit sharing is introduced later.

Yes. Quizzes support quick paste, CSV, and JSON imports. You can provide prompts, correct answers, explanations, and true/false flags. NuvoPulse can then build a quiz flow with randomized questions, randomized choices, explanations, and a leaderboard.

No. You can provide the prompt, correct answer, explanation, and true/false flag. NuvoPulse uses your quiz bank to help build answer choices, so you can create live quiz rounds faster.

Surveys can be configured for anonymous responses, live results, comments, live room mode, or an open survey link with an optional close window.

Live Sessions

Present, sync screens, and collect audience responses.

Participants can enter a join code or use a presenter-provided link or QR code. Depending on the session type, they will see either a focused participant controller or a full survey form.

A presentation is presenter-paced. A live quiz adds timing, scoring, lock, reveal, and leaderboard behavior. A survey is designed mainly for structured response collection, either live or through a time-limited open link.

NuvoPulse separates three surfaces: Presenter View controls the room, Audience View shows the current slide, and the participant phone controller keeps answers focused and easy.

Session state is stored in the database, so the audience screen can recover the current slide and display state after refresh.

Yes. Presenter View includes participant controls, and the app handles cases such as a full session, a kicked participant, or continuity from the same device.

Empty quiz and survey sessions can be discarded when ended so they do not clutter your results history.

Yes. NuvoPulse is designed so you can present content, show an embed or guided demo, ask a live question, collect feedback, and capture decisions or action items in one session flow. That lets the presenter explain, show, and involve the audience without constantly changing tools.

An agreement poll lets the presenter quickly check whether the room agrees or disagrees with a decision, proposal, or conclusion. It is useful when you want to measure alignment before turning a discussion point into a final decision or follow-up action.

In Presenter View, open the Minutes tab. Agreement polls are attached to minute entries in the Agreement poll category. From there, you can start the poll, close it, and review agree / disagree responses.

Use it when you already have a clear proposal and want to know whether the room broadly agrees or not. It works especially well at the end of a discussion, after gathering feedback, or just before confirming a decision.

No. NuvoPulse allows only one primary participant task at a time. If an agreement poll is active, the presenter must close it before opening slide response collection. In the same way, if a slide is already collecting responses, that collection must be closed before an agreement poll can start.

Yes. Workspace plan limits and per-member limits are enforced server-side when starting sessions, joining participants, and uploading certain content.

Audience View includes a full-screen button in the top-right corner. It is useful when you present on a projector, TV, or second display and want a cleaner presentation surface with less browser chrome during the session.

NuvoPulse tries to prevent multiple heavy control screens from staying active at the same time in the same browser. If you open a second Presenter View or Audience View, the new screen may offer to take over. This helps reduce confusion and unnecessary realtime subscriptions.

Billing and Members

Understand workspaces, invitations, plans, and limits.

NuvoPulse uses workspace-based subscriptions. The active plan controls how many sessions can be open at the same time, participant capacity per session, workspace storage, and some feature availability such as image uploads.

The free trial is designed to test the full room flow. It includes a short trial period, a limited participant count, one active session slot, and image uploads are disabled.

No. You can invite as many creators as you need. NuvoPulse limits active session slots, participant capacity, and workspace storage, not the number of teammates you invite.

Right now, only the workspace owner can view and manage the Billing page.

The owner controls billing and key workspace settings. Invited members join as creators by default and can build their own content within the limits applied to the workspace.

Yes. The owner can set a per-member open-session allowance, and it is still capped by the workspace plan limit.

Workspace switching is available from the app sidebar, directly under the NuvoPulse logo. That lets you move between workspaces without opening Settings first.

Your referral code and shareable referral link are available in Settings. You can copy the link or use the built-in share button on mobile to send it more easily.

Account and Security

Login, password, email, and privacy basics.

On the login page, click "Forgot password?", enter your email, and use the reset link that arrives in your inbox to choose a new password.

Yes. The Account Security section in Settings lets you verify your current password and set a new one.

Yes. Workspace membership is tied to your user ID, not the original invitation email, so changing your email does not remove you from the workspace.

The current UI masks identity in anonymous survey views and results. If you enable anonymity, avoid collecting identifying information elsewhere in the same response flow.

Yes. Presenters and workspace owners can remove a participant from the session when needed.

Results and Support

Review, export, share context, and get help.

Results summarize participation and responses, and depending on session type may also include quiz metrics, survey summaries, questions, comments, decisions, and action items.

Completed sessions are moved into Results. Empty test sessions may be discarded so your history stays clean.

Yes. Quiz and survey results can be exported as PDFs, with print-safe styling for reports and follow-up.

They turn live interaction into follow-up. Instead of keeping only raw responses, the session can end with what the room decided and what needs to happen next.

Meeting minute categories help organize what happened during the session. You can separate agenda points, discussion notes, decisions, issues, risks, next steps, next meetings, ideas, agreements, agreement polls, important quotes, and questions. That makes the minutes easier to review and more useful after the session ends.

Yes. From Presenter View, questions and comments can be added into the minutes so you keep not only the final answers, but also the concerns, clarifications, and useful remarks raised during the session.

Add them when the question or comment contains an important concern, an implied decision, a helpful objection, a follow-up request, or context that will help someone understand the conversation later.

A decision captures what the room agreed on. An action item captures what needs to happen next and, when possible, who owns it. A minute entry captures the discussion context, key takeaway, question, or note that helps explain the session even if it is not itself a decision or a task.

The image library is creator-private. You can upload your own images, reuse them across slides, rename them so they are easier to find, and delete them when you no longer need them. Other workspace members do not see your uploaded images by default.

Embed slides use trusted providers such as YouTube, Vimeo, Loom, and NuvoDemo. The live embed is shown on Audience View. Presenter View stays intentionally more static so the control room remains clean and focused during the session.

A live survey room is designed for a presenter who guides the session in real time. An open survey link is better when you want to share a code or link that participants can answer before a closing time, even without an active presenter room open.

You can send app feedback from Settings. That area lets you rate the experience, leave a short testimonial, and suggest improvements. If you allow it, a platform admin can later choose to publish your testimonial on the marketing site.